Term and Conditions for iTrac

Introduction: These terms and conditions govern the use of the GPS Tracking Device purchased by the consumer. By using the Device, you agree to comply with these terms.

  1. Ownership: The consumer owns the iTrac Device and it is not the property of the provider.


  2. Installation Responsibility: The consumer is responsible for properly installing the Device. Improper installation may void the warranty and insurance of the vehicle. The provider recommends professional installation by an auto electrician to avoid any potential wiring issues. The provider is not liable for any faults or issues with the vehicle arising from installation or use of the Device, including the immobilisation feature.


  3. Legal Compliance: The consumer must comply with all relevant Australian laws and regulations when using the Device.


  4. Disclaimer: The provider does not guarantee the accuracy or completeness of the information provided through the Device and Service and will not be held responsible for any errors or omissions. The consumer assumes all risk and responsibility for their use of the Device and Service.


  5. Modifications: The provider reserves the right to modify these terms without prior notice. It is the consumer's responsibility to regularly review these terms.


  6. Limitation of Liability: The provider shall not be liable for any damages, including direct, indirect, incidental, special, or consequential damages, arising from the use of the Device and Service. This includes all damages of any kind, such as loss of data, income, or property, and claims from third parties.


  7. Indemnification: The consumer agrees to indemnify and hold the provider, its affiliates, officers, agents, and employees harmless from any claims made by third parties due to the consumer's use of the Device and Service.


  8. Confidentiality: The provider will keep all consumer-provided information confidential and use it solely for the intended purpose.


  9. Governing Law: These terms are governed by the laws of the jurisdiction in which the provider is located.


  10. Dispute Resolution: Any disputes regarding these terms will be resolved through binding arbitration in accordance with applicable rules and regulations.


  11. Entire Agreement: These terms constitute the entire agreement between the provider and the consumer, superseding all prior agreements, written or oral.


  12. Severability: If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect.


  13. Termination: The provider reserves the right to terminate the consumer's use of the Device and Service at any time if the consumer engages in illegal activities or uses the Device and Service outside its intended purpose. Any suspicious activity involving the SIM card will result in immediate termination. The provider reserves the right to take necessary actions in case of violation of these terms and conditions.


  14. Warranty: The Device comes with a limited warranty covering defects in materials and workmanship for a specified period from the date of purchase. The warranty does not cover damages caused by improper installation, abuse, or neglect. The provider's liability under the warranty is limited to repairing or replacing the Device and does not include installation or removal costs. Unused data or the Device is non-refundable. Transferring the iTrac GPS device to another user incurs a fee of $89 inc GST.


  15. Service: The provider offers a Service for tracking and monitoring the location of the Device. The provider reserves the right to modify or discontinue the Service without prior notice and is not liable for any loss or damages caused by such modifications or discontinuation. The consumer is responsible for checking the availability and functionality of the Service.


  16. Data Plan: The Device requires a data plan for proper use. The consumer is responsible for purchasing and maintaining the necessary data plan


JOIN THE iTRAC FAMILY - EASY AS 1,2 & 3

SELECT iTRAC PACKAGE

Select the right iTrac package is crucial, whether you are an individual or a business. You can tailor your tracking solution to meet your specific needs. With features such as real-time tracking, GEO fencing, and notifications, you can ensure your assets are always secure and accounted for.

LOG IN

Logging into the iTrac portal is quick and easy. Simply use the email address and password provided by iTrac to access the portal. It's important to remember to change your password after your initial login to ensure the security of your account. From the portal, you can access all the features and tools available with your selected iTrac package.

PLUG IN & INSTALL

Installing an iTrac device is easy and can be done by yourself using our detailed instructions and our How-To video available online. Alternatively, you can seek a professional to help you. If you're looking for someone to assist you, check our FAQs for installer recommendations. Ensure to follow the instructions provided carefully for optimal performance.

NOW YOU CAN START iTRAC-ING